Operational excellence

2 min read With an unstoppable acceleration in online sales, retailers recognize the need to achieve service excellence, improving all operational aspects of their business, particularly those relating to the store. At the

2 min read En el mundo tras el COVID, la mayoría de los minoristas reconocen que una mayor parte de sus ventas se realizará online, pero eso también significa gestionar un mayor volumen

2 min read In the post-COVID world, most retailers recognize that more of their sales will come from online, but that also means handling a higher volume of returns, which will pose new

3 min read This week brings more news of retailers rebooting operations, adapting to increased online traffic, finding innovative ways to generate revenue, and meeting the challenges brought on by coronavirus… NEXT Starts

3 min read Esta semana trae más noticias sobre las operaciones de reinicio de los minoristas, la adaptación al aumento del tráfico en línea, la búsqueda de formas innovadoras de generar ingresos y

3 min read The store still has a bright future, but no one can deny that the current reality is a lot tougher and the future less predictable than in the recent past.

< 1 min read As one of Mexico’s top retailers for auto parts and repair services, Rolcar embarked on a digital transformation in 2017 to become faster, more efficient and more competitive in an

< 1 min read Since it was established in 1895, Metal Supermarkets has become the world’s largest supplier of small-quantity metals with over 90 brick-and-mortar stores with 800,000 customers across the United States, Canada

2 min read Is there a retailer who is not feeling the heat from Amazon and other digital upstarts? Surprisingly, yes. A study by RSR Research, Ramping Up Retail Innovation, reveals significant differences between how “retail