omnichannel

2 min read As more retail sales shift online, many retailers are experiencing a slow but steady year-on-year decline in footfall and sales in their stores.   Nevertheless, the physical store continues to play

2 min read A new survey by Monetate found that when it comes to Back-to-School shopping, brick-and-mortar stores continue to thrive and that certain product categories are far more likely to be bought

2 min read What will retailing look like in the future? No-one really knows, of course. But we can identify some trends that are already tangible, such as the convergence of the physical

2 min read Convenience, speed, cost-effectiveness and security are all factors in the increasing popularity of Buy Online, Pick-up in Store (BOPIS). With BOPIS, customers have the option to buy or reserve product online

2 min read Online shopping is often seen as invincible by retailers, but a recent Usabilla study on the biggest reasons for online cart abandonment shows why many shoppers still prefer shopping in

3 min read Midway through August, retailers still have time to capitalize on a significant piece of the $82.8 billion pie predicted by the NRF this year by leveraging their omnichannel capabilities. According to last year’s

2 min read In today’s tough retailing environment, your store associates are in the front line in the battle to keep customers coming into your stores. But sales staff who are pushy or

2 min read Openbravo is delighted to be returning to Paris Retail Week, now in its fourth edition and taking place at the Paris Expo Porte de Versailles on 10-12th of September 2018.   This year’s central theme will focus

2 min read In just a few short years, Patadon has grown into Spain’s largest supplier of golf shoes through its online store as well as outlets operating on-site 30 golf courses in

3 min read Two key capabilities that separate the leaders from the laggards in omnichannel retail are Buy Online Pickup In Store (BOPIS) and Buy Online Return In Store (BORIS). But we don’t