omnichannel

2 min read Brands are evolving by developing better direct-to-consumer relationships through flagship stores and ecommerce capabilities. However, they still rely on multi-channel retailers to build the relationships with a large number of

2 min read These days, retailers of all sizes are enhancing their omnichannel fulfillment and delivery options, and soon free two-day shipping will be taken for granted by all customers.  In fact, the

2 min read We hear the term omnichannel a lot in retailing. It has been one of the industry’s favorite buzzwords and indeed some would argue it is overused and has lost its

2 min read A partir de la próxima semana, Barcelona se convertirá en el centro de todo lo relacionado con la experiencia de marca y el comercio minorista como la primera edición del

2 min read Starting next week, Barcelona will be the center for all that is related to retail and brand experience when the Spanish city hosts, for the first time, the Retail &

2 min read Retailers have worked hard to offer an omnichannel shopping experience to their customers over the last few years. However, it may not only provide more convenience for customers, but for

2 min read Most retailers will say that making the customer happy is the most important thing in their business. Nonetheless, a recent survey for RedPoint Global shows the wide gap between a consumer’s expectations and

2 min read Is there a retailer who is not feeling the heat from Amazon and other digital upstarts? Surprisingly, yes. A study by RSR Research, Ramping Up Retail Innovation, reveals significant differences between how “retail

2 min read Retailers that have not yet embraced eCommerce within a coherent omnichannel strategy cannot afford to wait any longer. That’s because as more retail revenue shifts online, a strategy based predominantly

2 min read Is your current POS system pulling its weight? With customers expectations higher than ever, your POS system needs to work much harder, whether its handling transactions, empowering your associates to