Openbravo acknowledged in Gartner Tool: Digital Commerce Vendor Guide, 2023

Gartner has just published its Gartner Tool: Digital Commerce Vendor Guide, 2023, where Openbravo is ranked among the leading vendors of digital commerce core and ecosystem applications, with strong capacities in the Clienteling category provided by Openbravo Store, our software for retail stores, a key component of our cloud-based SaaS platform for unified commerce.

Application leaders can use this tool to understand digital commerce ecosystem segments and corresponding vendors for their digital commerce technology needs.

Openbravo Store empowers associates with access to a rich set of mobile-enabled clienteling capabilities to provide personalized interactions with customers. These include amongst others access to a unified view of customer activity across channels, the ability to check stock levels in real-time across physical locations, recommendations on products, services, and promotions, management of loyalty programs, as well as the delivery of a fast and convenient checkout experience. This all results in increased customer satisfaction and sales.

Want to learn how to improve your customer experience? Get in touch with us.