Geoff Nairn

2 min readEuropean consumers are emerging from lockdown with changed priorities and new expectations. To help retailers better understand just how they are adapting to the new post-pandemic reality, consultancy McKinsey has

2 min readRetailers have launched many initiatives to help fight COVID-19. One of the most unusual examples is Dixons Carphone, the UK-based electronics retailer, which has donated the computing power from around

3 min readA medida que se mueven más transacciones  en línea, la logística urbana, conocida también como entrega de la última milla, continúa imponiendo grandes desafíos para los minoristas presentes solo en

3 min readDans un monde où les frontières entre le commerce physique et le commerce en ligne sont de plus en plus floues, le click-and-collect est devenu une offre essentielle pour tous

3 min readAs more transactions move online, last mile delivery continues to impose big challenges for online-only retailers. In this respect, physical retailers should have an inherent advantage when fulfilling online orders.

3 min readEn un mundo en el que los límites entre el comercio físico y el comercio en línea son cada vez más borrosos, el Click and Collect (o BOPIS, Buy Online

3 min readIn a world in which the boundaries between physical and online commerce are increasingly blurred, Buy Online, Pickup In Store (BOPIS), popularly known as Click & Collect, has become an

2 min readIt is not all gloom on the High Street.  Far from it,  as demonstrated by the growing list of high-profile retailers that are opening flagship stores in prime shopping locations

2 min readRFID is hardly a new technology, but many retailers have struggled to reap its full benefits, with most initiatives in the past limited to boosting warehouse efficiency by attaching RFID

2 min readThe retail apocalypse is spreading beyond North America, forcing retailers around the world to examine closely their portfolio of stores and, if necessary, close the least efficient. In the UK,